Clearing Your Cache

Learn how to clear your browser cache and why it can resolve common issues.

Why Clear Your Cache?

Your browser stores parts of websites — like images, scripts, or styles — to help them load faster the next time you visit. But sometimes, this cached data becomes outdated and can cause:

  • ❌ Pages not updating properly
  • ❌ Login issues or being logged out unexpectedly
  • ❌ Styling glitches or broken layouts
  • ❌ Missing buttons or outdated UI
  • ❌ Links not redirecting as expected

Clearing your cache forces your browser to download a fresh version of the page.

When Should You Do It?

  • After a ti-ny.link update or new feature release
  • If something looks broken or doesn't load correctly
  • When support tells you to try a "hard refresh"
  • If you’re switching between accounts and things feel buggy

How to Clear Cache (Step-by-Step)

🔵 Google Chrome

  1. Open Chrome
  2. Press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac)
  3. Set Time range to “All time”
  4. Tick Cached images and files
  5. Click Clear data

🟣 Firefox

  1. Open Firefox
  2. Press Ctrl + Shift + Delete or Cmd + Shift + Delete
  3. Choose “Everything” for Time Range
  4. Select Cache
  5. Click OK

🟡 Safari

  1. Open Safari
  2. Go to Safari > Preferences > Advanced
  3. Enable Show Develop menu
  4. In the menu bar, click Develop > Empty Caches

🟢 Edge

  1. Press Ctrl + Shift + Delete
  2. Choose All time
  3. Select Cached images and files
  4. Click Clear now

Tip: Do a Hard Refresh First

Before fully clearing cache, you can try a hard refresh:

  • Windows: Ctrl + F5
  • Mac: Cmd + Shift + R

This reloads the page without using the cache — it often fixes small issues without clearing everything.

Still Having Issues?

If clearing the cache doesn’t solve your problem:

  • Try opening ti-ny.link in Incognito/Private mode
  • Test on another device or browser
  • Contact support ->

Need a version tailored to your app UI or a downloadable PDF guide? I can help create those too.